We offer simple, customized, and process-driven solutions for your business needs.
Virtual Assistance & General Administration
We offer a variety of services that include but are not limited to the following: Data Entry, Data Research, Manual Web Scraping, Organic Search Listing Reviews, Office Administration, Email Management, Calendar Management, File & Folder Management, Data Management, and so much more.
We can have a dedicated Virtual Assistant for you to handle all your business-related tasks and any other personal requests that you may require. If it's something new to us then take us through the steps first and we'll take care of the rest after. We learn fast and can adapt well to your needs.
Reporting & Data Visualization
We provide Reporting and Data Visualization assistance from experienced Quality Reporting Analysts and Business Intelligence Freelancers. We will handle all the data mining, extraction and transformation for you. We will transform Raw Data into understandable, yet highly intuitive reports through MS Excel Reporting, Google Sheet Reporting and Powerpoint Presentations.
Tell us how you want it delivered and if you want the data in a different form, and we will make it happen. Our team of highly-experienced professionals in the field of Data Management will ensure that your data is processed consistently and delivered to you in an actionable form of information that you can use to address performance.
Social Media Marketing & Management
If you want a dedicated Social Media Manager, then we can arrange for one to work on all your Social Media Marketing & Management needs. We will partner with you and recommend strategies on how to increase your Likes, Engagement, and get more Followers for your page. We have an SMM who is experienced managing Social Media Content for Instagram, Facebook & other Social Media platforms out there.
We can also walk you through some samples of the work we've done for our current and previous clients to get a good understanding of what approach will work best for your business.
Website Management & Development
We cater to Website Design and Development needs. It doesn't matter whether you require a Website Built from Scratch or one that would just need some Website Update & Redesign. We have a Virtual Assistant that can work with you in drawing your vision and how we can clearly deliver that message on your website.
Our packages come with free revisions within a limited time after completion of the work request. Consultation is free and we can walk you through some work samples. Take a look at this site as a good example!
Phone, Email & LinkedIn Lead Generation
We do B2B & B2C Email Marketing, LinkedIn Marketing or LinkedIn Prospecting based on the purpose of your Campaign and the demographics of the customers you wish to target. We use a multitude of tools that assist us in finding the right contacts or leads for your business. Lead Research and Lead Mining is something we are accustomed to doing we will deliver Warm Leads once we have a meeting booked or a response from a potential customer.
We also do Lead Generation on Commercial or Residential Prospects through Appointment Setting approaches. We are well connected with experienced Freelancer Outbound and Inbound Agents who have had a minimum of 3 years doing Customer Service, Back Office, Inbound Sales, Appointment Setting, Telesales or Telemarketing Jobs.
Quality Assurance & Performance Analytics
We provide Outsourced Quality Assurance Services through a team of skilled Transaction Monitoring Specialists / Quality Assurance Specialists with previous backgrounds from highly reputable Business Process Outsourcing companies in the Philippines. We can do Quality Assurance Audits for your business regardless of the Service Channel (Phone, Chat, Email, Back-Office, etc.).
We can also assist in the different phases of QA Form Conceptualization, Design, Build, Revision, Restructure, up to Implementation. Our team of Quality Monitors / Quality Analysts will ensure your calls are reviewed according to global standards and that the results are translated into an actionable form of reporting that follows timing & level intervals based on your business needs.
Operations & Project Management
If you need Operations or Project Based Outsourced Services through a team of highly-experienced Operations and Support personnel, with a minimum of 10 to 15 years exposure to the Business Process Outsourcing Industry - then you can count on us to make that happen for you.
This includes managing the day-to-day requirements of your Operations Team (Agents, Customer Service Representatives, Service Professionals) and other support functions. We will handle Staffing Requirements & Workforce Management and full outsourced services of a Contact Center / Call Center.
Training Readiness, Design & Delivery
We provide Training or Curriculum Design Services through a team of experienced Trainers, Communication Experts, Training Coordinators and Managers that have had a minimum of 10 years of experience completing the Training Process Cycle for various Clients and BPO Companies in the Philippines.
This includes Training Design, Delivery, Analysis and Continuing Education. We use different methodologies to identify your Training Needs and we will design a custom-fit training plan based on your audience, preferred method of delivery and the learning expectations that go with your Learning Requirements / Training Goals.
Message us and learn more about the solutions we offer.